The Implementation of MIS in Banks of Tuzla Canton

TRUMIĆ, Danel and HANDZIC, Meliha (2013) The Implementation of MIS in Banks of Tuzla Canton. International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo, 1 (1). pp. 152-159. ISSN 978-9958-834-23-3

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Official URL: http://icesos.ibu.edu.ba/

Abstract

Management Information Systems (MIS) are playing an important role in the banking sector. Increasing speed and power of information and communication technologies and their innovative applications enable banks operating in developed economies to gain competitive advantage and enhance their customer satisfaction. The purpose of this study is to investigate the issue in the case of a transitional economy. In particular, a survey study was conducted to audit the implementation of MIS in the banking sector of Canton Tuzla, Bosnia and Herzegovina. The data were collected from the employees who were users of MIS in major banks operating in Canton Tuzla. The collected data were analyzed using descriptive tests. The results revealed some interesting patterns. These findings and their implications are discussed in detail. In the end, some plausible directions are recommended for future research. Keywords: Management Information Systems, Bosnia and Herzegovina, Bank

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HB Economic Theory
H Social Sciences > HC Economic History and Conditions
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
H Social Sciences > HG Finance
H Social Sciences > HJ Public Finance
Divisions: Faculty of Economics > Management Department
Depositing User: Users 173 not found.
Date Deposited: 17 May 2013 07:40
Last Modified: 05 Aug 2013 09:29
URI: http://eprints.ibu.edu.ba/id/eprint/1563

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