Effects of Implementing to Total Quality Management on the Busıness Performance and a Research

HOTAMIŞLI, Mustafa and YILDIZ, Feyyaz and ELEREN, Ali (2010) Effects of Implementing to Total Quality Management on the Busıness Performance and a Research. In: 2nd International Symposium on Sustainable Development, June 8-9 2010, Sarajevo.

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Abstract

Total quality management (TQM) has been mentioned to have positive effect on business performance considerable attention in the literature and researches. The aim of this study is to analyse the performance changes in a shopping center. A research model was composed of four performances dimensions. Qualification and quantitive data of the model were groupped and evaluated by using statistical methods. In the end of the study, after implementing of TQM the performance increase was observed in the all sized of the business by years .

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HB Economic Theory
Depositing User: Mr. Ibrahim Kinal
Date Deposited: 01 Feb 2012 13:23
Last Modified: 24 Feb 2012 14:58
URI: http://eprints.ibu.edu.ba/id/eprint/153

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